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WSIS Stocktaking Blog

The Blog at www.wsis.org/stocktaking is the virtual space to exchange ideas and articles describing activities of stakeholders in the framework of WSIS. This blog gives you the opportunity to collaborate electronically, build virtual networks of discussions and increase visibility of your activities. Every month a list of topics will be provided with the purpose of updating stakeholders with the latest activities from all over the world in the framework of WSIS.

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Thursday, September 06, 2012
Common Service Center
By MUKESH HAJELA @ 11:13 AM :: 320 Views :: 1 Comments :: Article Rating :: News
 
Changing the socio economic senario at grass root level contributing towards Millennium Development Goal of United Nations by providing sustainable ICT based employment ans services for better livelihood.
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comment By reginav @ Thursday, September 06, 2012 1:40 PM
Dear Mukesh, could you, please,kinldy provide more information about Commin Service Center.


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Reporting on WSIS activities in Jordan

reginav last updated on Friday, November 30, 2012 11:38 AM

Reporting on WSIS activities in Jordan

The National ICT Strategy 2007-2012 is currently under midterm review by MoICT to realign implementation efforts and address gaps in implementation. Efforts are currently underway to issue the National ICT Strategy 2012-2016. However, the 2007 NIS is aimed at increasing the sector’s competitiveness and productivity through different measures targeting four mutually-reinforcing and inter-related pillars that include: a) The Connectivity Pillar b) Trade and Investment c) Education   d) Research and Development.

Infrastructure is essential in achieving the goal of digital inclusion. The project such as National Broadband Network (NBN) connects to date up  to (633) public schools, (8) universities; (23) knowledge stations (KS), (127) government entities and (88) healthcare centers with a (100 Mbp/s) bandwidth capacity per site with the view to provide high-speed broadband access to increase universal access and universal coverage as well as contribute to the efficient and effective development of Jordan’s e-services delivery, quality and performance, particularly as they relate to Jordan’s education and healthcare systems. Future plans are being studied to utilize the network to support the business sector in Jordan and increase access in under-served areas to support the growth of traffic demand as the pace of technology diffusion accelerates.

The Establishment of The Regional Cable Network (RCN)  will guarantee that every site along the cable path will always be accessible even if a network’s service is intermittent or interrupted. It will extend from the city of Fujairah (UAE) to Istanbul (Turkey) passing through Riyadh (Saudi Arabia), Amman (Jordan) and Tartous (Syria) before entering the Turkish territory. From Istanbul this cable will be extended also to Europe, where 15 access points located along the Bulgarian and Greek borders with Turkey are already available. The communications cable will be the longest fully-r 11:37:31edundant terrestrial communications infrastructure in the Middle East, and will be capable of covering the entire Gulf region.

The JADI link will be connecting Jeddah (Saudi Arabia), Amman (Jordan), Damascus (Syria) and Istanbul (Turkey). The 2, 530 Km cable is aimed to be an alternative to the underwater cables passing through the Red and Mediterranean Seas.

Capacity building and ICT literacy are crucial to build inclusive Information Society. The program E-government within the period between (2003-2010) has trained more than 13500 government employees on basic skills to use computers (ICDL, Cambridge, etc.), also on specialized training related on Microsoft, Cisco, Oracle, technologies.  In an effort to bridge the gap between the outcome of higher education institutions and the IT market labor needs, the ICT training academy is an umbrella that will include available programs offered by international training academies, universities, and local centers in an integrated network.

Check other projects: The Graduate Internship Program (GIP), Jordan Education Initiative (JEI), Jordan E-government Portal , Secure Government Network Project, Jordan e-government SMS Gateway, Jordan e-government National Contact Center NCC , Assessment of Economic Impact of ICT in Jordan, ICT Information Database ,Knowledge Stations (KS) and The Bridge Initiative.

This reporting is based on the submissions of Ministry of Information and Communications Technology, Jordan to the WSIS Stocktaking Process.

Comments (0) Ratings (0): Article Rating Views: 237

  Inauguration of Customer Service Point at Shivpuri (Madhya Pradesh,India) on 8.11.12
MUKESH HAJELA last updated on Thursday, November 29, 2012 12:50 PM
The Inauguration of Kiosk Banking - Customer Service Point is been done on the occasion of Antyodaya Mela by Collector Shree R. K. Jain at Narwar, District Shivpuri on 8 Nov 2012. On This special Occasion Shree R. P. Singh (SP) , Shree S.C. Sadhwani (RM, RBO, Shivpuri) , Shree Purohit (CM, SBI, Shivpuri), Shree Josef (Financial Inclusion Incharge, Shivpuri, SBI) were also present. Mr. Rahul Shrivastav is Customer Service Point Operator at this Banking Kiosk. Mr. M. gupta (CTO , NICT), Mr. M. Bhagwat(GM, NICT) , Ram Kumar Sharma (AGM, NICT), Mr. Ritesh Saxena (DC, NICT) were present in the inauguration ceremony from NICT Team and provided all the necessary information regarding Kiosk Banking to all chief guests and respected people at CSP inauguration ceremony.
Comments (0) Ratings (0): Article Rating Views: 329

  Success Story of Village Level Entrepreneur Mr. Jagdeesh kag (Village- Punjapur , Madhya Pradesh)
MUKESH HAJELA last updated on Monday, October 15, 2012 9:19 AM
Mr. Jagdeesh Kag have established his Common Service Center at Village Punjapura, District Ujjain, Madhya Pradesh , India. He is having one computer , one Printer , one Camera etc at his common service center. Insurance, Banking, Telecom, Entertainment, MP Online etc services he is providing at his common service center.He is earning Approximately Rs. 5000/- per month from his common service center where mainly he is concentrating on Insurance Service.
Comments (0) Ratings (0): Article Rating Views: 351

  10 new indicators in order to measure the e-Government performance and its impact on sustainable development
c7-egovernment last updated on Tuesday, October 09, 2012 11:06 AM

Evaluation grid: 10 new indicators

UN C7Subgroup e-Government for Sustainable Development has designed a number of 10 indicators in order to measure the e-Government performance and its impact on sustainable development at local, regional and national level, as well as a benchmarking model for governmental actions in these fields.

The indicators are:

1.A well designed e-governmentstrategy
2.A strategy for sustainable development with an integrated part of e-government
3.Harmonization of national initiatives with those based on digital communities
4.The interconnection and standardization of electronic public services
5.The development level of the 20 basic electronic services
6.Infrastructure- Internet access level
7.The accessibility of electronic services
8.Data and information security
9.The savings generated by alternative useof electronic services
10.The intensity of public services informatization


Assessment framework of e-Governance for sustainable development

Indicator

Scale

Share

1

A well designed e-government strategy

0-5

5%

2

A strategy for sustainable development with an integrated part of e-government

0-5

5%

3

Harmonization of national initiatives with those based on digital communities

0-5

15%

4

The interconnection and standardization of electronic public services

0-5

15%

5

The development level of the 20 basic electronic services

0-5

10%

6

Infrastructure - Internet access level

0-5

5%

7

The accessibility of electronic services

0-5

10%

8

Data and information security

0-5

15%

9

The savings generated by alternative use of electronic services

0-5

10%

10

The intensity of public services informatization

0-5

10%


         
                                                                       Graphic representation of indicators'share for assessing e-Governance for sustainable development


                                                                                  

1. A well designed e-government strategy

2. A strategy for sustainable development with an integrated part of e-government

3. Harmonization of national initiatives with those based on digital communities

4. The interconnection and standardization of electronic public services

5. The development level of the 20 basic electronic services

6. Internet access level

7. The accessibility of electronic services

8. Data and information security

9. The savings generated by alternative use of electronic services

10. The intensity of public services informatization


Source:

"eGovernment for Sustainable Development"  UN C7Subgroup e-Government for Sustainable Development Annual Report, 2012




Comments (0) Ratings (3): Article Rating Views: 310

  EXECUTIVE SUMMARY of 2011-2012 activity report of the subgroup C7 “e-Government and sustainable development”
c7-egovernment last updated on Tuesday, October 09, 2012 11:03 AM
The report describes the 2011-2012 activity of the UN subgroup C7 “e-Government for Sustainable Development”.

The key elements of the report are:

• Development of an original evaluation grid measuring the relationship between e-Government and Sustainable Development
C7 Subgroup had created an evaluation grid with 10 indicators in order to estimate the relationship of e-Government and sustainable development locally, nationally or internationally.

• Compared analysis regarding the status of e-Government services and sustainable development in 12 countries:
This activity’s main objective was to evaluate the level of e-Government for sustainable development in 12 different countries using to the evaluation grid, based on national and local strategies, reports, surveys.

• Ranking of the relationship between e-Government and sustainable development in the studied countries
The analysis and ranking of the 12 countries which has been studied using the new created indicators.

• Creating a “Digital Library” with the topics: e-Government and sustainable development on www.imdd.ro
C7 Subgroup and its partner IMSD (Institute of Management and Sustainable Development) have developed an on-line “Digital Library” in order to improve the accessibility of information and to share the gathered information about e-Government and sustainable development and world’s best practices.

• Facilitating cooperation, strengthening the subgroup’s position and improving local and international cooperation:
In the last year, as local coordinator of C7 subgroup, the Institute of Management and Sustainable Development has organized and managed different events and projects regarding e-Government for sustainable development, both locally and internationally and also have broadened its partnerships.



Subgroup coordinator,
Andreea Stoiciu
IMSD Director

Comments (0) Ratings (0): Article Rating Views: 267

  Inauguration of Banking Kiosk Services at one of the Common Service Center at a village of Indore District in Madhya Pradesh, India
MUKESH HAJELA last updated on Thursday, September 27, 2012 2:19 PM
The Inauguration of State bank of India Kiosk Banking is been done at Common Service Center – Chhota bandarda – District Indore , Madhya Pradesh, India on 24th Sep 2012 by Mr. Sudarshan gupta (MLA) and Sarpanch & Acheev of near by Villages. Mr Rajesh Khatri (VLE) is Common Service Center Operator and have provided all information relating to the CSC Project and the features of kiosk banking. Mr. Ram Kumar Sharma (AGM, CSC project, NICT) and Mr. Raghunandan Shukla (Executive , Banking , CSC Project , NICT) were present in the event on the behalf of NICT.

NICT as a Business Correspondents (BC) is appointed by SBI to open kiosks in remote areas. BC is a link between the Bank and the CSC, Kiosk Operator (KO). The main role of BC is to manage the Kiosk Operators. This includes creating, updating, assigning transaction limits and providing support to various CSC, Kiosk Operators.

NICT, SCAs in MP, have signed Business Facilitator (BF) and Business Correspondent (BC) agreements with the State Bank of India (SBI) to offer financial services in the State. As a Business Facilitator the CSCs generate business for the bank from the communities living in and around their CSCs and book the business to nearest linked SBI branch. As a Business Correspondent, the CSCs with adequate ICT infrastructure act as a Bank’s Branch and offers the selected banking facilities.
Comments (0) Ratings (4): Article Rating Views: 505

  Success Story of Village level entreprenuer Akhilesh Jaiswal at Common Service Center Dhar , MP, India
MUKESH HAJELA last updated on Monday, September 24, 2012 11:47 AM
Akhilesh Jaiswal is a graduate person and earlier worked in a cloth shop. He was only focused on MPEB(Madhya Pradesh Electricity Board) electricity bill collection and MP online service from his center. He started Kiosk banking service from 11-09-09 through his Common Service Center Dhar. Initially he has started weekly campaigning in his locality and increases the awareness among the villagers about this service. As he is educated person of his village, villagers get agreed comfortably for opening the saving accounts in his Common Service Centers. He explained the importance of a bank account to every one. Initially he has opened 16 Bank Saving Account and now he is handling the transaction of around 2100 Saving Account with the transaction amount of Rs. 19,18,223/-. He is enjoying , operating the banking service from his own.
Comments (0) Ratings (0): Article Rating Views: 348

  The Urban Financial Inculsion
MUKESH HAJELA last updated on Thursday, September 13, 2012 12:13 PM
"The Urban poor are, the critical mass deprive from various privileges are now been taken in the net by micro banking which will help them improving there socio economic conditions."

URBAN KIOSKBANKING INAUGURATION CEREMONY AT INDORE

 

The Inauguration of Urban Kiosk banking is being held on 6th Sep 2012 at New Palasia and Pardesipura in Indore.

The Chief Guest of the Inauguration Ceremony was:-


 Mr.Rajeev Khond(DGM, State Bank Of India)
 Mr.Mahesh kochar(RM, State Bank Of India, Regional Branch Office)
 Mr.Naveen Dheeman(AGM , State Bank Of India , Trade Financial ProcessingCentre)
                  

 Mr.Mahendra Gupta (CTO, NICT),Mr.Makrand Bhagawat (GM,NICT), Mr.Ram Kumar Sharma (AGM,NICT), Mr.Shekhar Verma (Project Manager,NICT),Mr.Raghunandan Shukla (District Coordinator,NICT)were present inthe Inauguration Ceremony from NICT Team.

The Urban Kiosk Banking inauguration is being held at two places where the first is situated at Shree Jain Diwakar College (New Palasiya), Indore and Codeis 32800659 Customer service point operator Name is Mr. Amit Dhakad & thesecond kiosk is situated at Pardeshipura, Indore and Code is32800658 and Customer service point operator Name is Mr.Mukinda Gorkhede



Comments (0) Ratings (0): Article Rating Views: 403

  "The Eggs and Chicken story ends here"
MUKESH HAJELA last updated on Wednesday, September 12, 2012 1:34 PM

This is the time to scale up the developmental activities at large, and to come out from pilot syndrome, accept the proven model and scale it up to serve larger population in a sustainable manner.

Common Service Center Project is a project based on the out come of several such pilot, we now need to get united and put forward the thought of “Co-ordinating Synergies” at various levels in order to make CSC a grant sustainable Project, as the name itself suggests that it is a “Common Service Center”. We have to be loud and advocate various Govt. Deptt. to provide their services through this network, rather then starting from scratch again.The "Chicken and Egg" story end's here, the network is now sizable and maturing everyday. SCA's have taken first step - "The Egg is there Hatch the way you want", it is now on the Govt. department how they take advantage of this Technology Driven Network , it is proven tool for development, specially rural development as it provide knowledge and information connectivity which are the key's for socio-economic development.

The Rural communities through Common Service Centers are empowered with all 3A's i.e. awareness, accessibility and affordability At NICT, we have taken communities as our partner in Business by creating the "GRAM PRAGATI SAMOHA". This group of 3-4 men and women of village with our operator, work out the “Need Assessment”. At present, whole lot of services spectrum is available from education – Vocational Training, Banking to Insurance, Agro Input, Medical – Mobile Hospital, Knowledge products like news paper and Magazines, Telecom, Govt. services through MP Online, FMCG.

Our VLE's are trained and now they are maturing to take Lead Role as Local Hero's for "Change" /Development. The patronage of Govt. of M.P. specially Hon'ble Chief Minister Mr. Shivraj Singh Chouhan, Minister of IT Mr. Kailash Vijyavergiya, IT Secretary Mr. Anurag Jain, OSD IT Mr. Anurag Shrivastav were always avilable 24X7 providing support and guidance. Our service provider organization are always eager to take first step in providing support for formulating New Business Model, training at grass root level, without which we would have not achieved what we have achieved today.

Comments (0) Ratings (1): Article Rating Views: 439

  Forum: "Using ICT to enable Agricultural Innovation Systems for smallholders"
reginav last updated on Tuesday, September 11, 2012 3:06 PM

Upcoming event! Online Forum 17-28 September


Forum: "Using ICT to enable Agricultural Innovation Systems for smallholders"

ICT can expand communication, cooperation, and ultimately innovation among the wide array of actors in agriculture. This forum builds on Module 6 of the "ICT in Agriculture Sourcebook", and it intends to explore how ICT can improve the concepts and operations discussed in the Agricultural Innovation Systems Sourcebook.



The discussion will explore:
• What ICT innovations are being used for farmers to access and exchange the information they need, and for service providers to provide information to farmers?
• What factors make ICT-based advisory services for smallholders sustainable?
• How does ICT facilitate knowledge generation, documentation, and sharing in support of farmers and of farmer innovations?
• What evidence exists of smallholders using and/or benefitting from ICT-based advisory services?

These issues as well as others and examples of successful projects will be discussed and brought together in a report used to inform GCARD 2012 and SOFA 2014. The e-Agriculture discussion is open to the participation of everyone.



A group of distinguished experts will join the discussion, including:
• Laura Drewett, ESOKO
• Aparajita Goyal, World Bank
• Bruce Kisitu, KIVA Agro Supplies Ltd
• Ajit Maru, GFAR
• Karin Nichterlein, FAO, Research and Extension Branch
• Paul Nyende, AgriNet Uganda Ltd
• Enrica Porcari, CGIAR
• Saravanan Raj, GFRAS

Join the discussion starting September 17 at http://www.e-agriculture.org/forums/current-forum



This is the fourth in a series of online discussions that stem from the launch of the World Bank's ICT in Agriculture e-Sourcebook and the growing demand for knowledge on how to use ICT to improve agricultural productivity and raise smallholder incomes.

Comments (0) Ratings (1): Article Rating Views: 1795

 



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